Shipping policy

Shipping

• We ship to addresses in the United States only.
• Orders ship from our warehouse in Metairie, Louisiana.
• Economy shipping is free on orders of $50 or more. Shipping options and prices are shown at checkout before you pay.
• You'll get an email with tracking as soon as your order ships.

Returns

Returns are free on regular-priced items within 30 days, as long as the shoes are unworn. You can also return or exchange at any of our four Orleans Shoe Co. stores in New Orleans. See our return and refund policy for the details.

Questions

Call us at 504-910-2900 or email vieuxshoes@orleansshoes.com.